We Are Essential Services

We are still available and providing advocacy, shelter and safety planning. Our crisis line will remain staffed 24/7: 218-728-6481.  If you have a fever, cough, other cold symptoms, or have been exposed to someone with a confirmed case of COVID-19, please utilize our services over the phone versus coming in.

Update to Services as of May 27

  • Hours for drop-in, non-advocacy services (lounge, shower, etc.) are 8am-3pm, Monday – Friday.
  • No more than 3 clients or 1 family are allowed in the lounge at the same time.
  • If there is a demand for the lounge, we ask that you limit your visit to 30 minutes.
  • Social distancing is required for all common spaces.
  • Staff will be completing a health screening and temperature check at check-in. Access to non-advocacy services could be affected.
  • Clients are highly encouraged to wear a mask while at the Resource Center.
  • All in-person support groups are suspended. If you are interested in attending or have any questions, please contact Heather Drees at 218-623-1000 for information on how to remotely attend. All you need is a device with internet connection. We have two groups we will be offering digitally:
    • “Healing Circle” on Tuesdays from 6-8pm
    • “Healing Steps” on Wednesdays from 5:30-7:30pm.

Donations Update

We are currently not accepting any used goods donations. We are still accepting financial donations and you can learn more on our donations page. The following items are things that we are currently in need of:

  • No-contract, pay-by-the-minute phones (we aren’t able to get any 911 phones right now)
  • Lysol/disinfecting spray
  • Disposable disinfecting wipes
  • Disposable gloves
  • Toilet paper
  • Double/Full flat bed sheets ONLY (these are the only kinds used in the shelter)
  • Pillows
  • Thermometers (forehead preferred)
  • Storage containers (tubs)
  • Laundry bags for residents in shelter
  • Laundry Pods
  • Extra cleaning towels/rags
  • Mops

Safety tips for people currently sheltering in place with their abuser.

– Be aware of exits from every room you enter (windows, doors) and try to avoid spaces with only one exit such as closets.
– Try to avoid rooms with items that could be used as weapons such as knives in the kitchen or tools in the garage.
– Don’t wear scarves or long necklaces that could potentially be used to strangle you.
– Seek social support.  Identify trusted friends, relatives or even online support groups where you can still connect virtually.  If you have a friend who may be experiencing abuse, be sure to reach out to them even more during this time.
-Program the number for Safe Haven’s hotline or your closest domestic violence center in your phone under another name.
– If physical violence is unavoidable, make yourself as small of a target as possible by rolling into a ball and cover your head and neck with your hands.

Keep in mind that every tip doesn’t work for everybody. If you or someone you know is being abused, call our 24/7 hotline at 218-728-6481.

Sanctuary for Families and National Domestic Violence Hotline have created some excellent online resources for safety planning during COVID-19.


Safe Haven
Resource Center: 218-623-1000
24/7 Crisis Line: 218-728-6481

MN Day One Crisis Hotline
Call: 866-223-1111
Text: 612-399-9995

National Domestic Violence Hotline

National Suicide Prevention Lifeline