We Are Essential Services

We are still available and providing advocacy, shelter and safety planning. Our crisis line will remain staffed 24/7: 218-728-6481.   We have altered some of our services as noted below:

– All support groups are suspended.
– All volunteer activities are suspended.
– Drop-in services including: access to the lounge, showers and donation room are suspended.
– We are currently not accepting donations. If you have something you feel would be
beneficial because of COVID-19 (toilet paper, sanitizer, etc.), email

If you have a fever, cough, other cold symptoms, or have been exposed to someone with a confirmed case of COVID-19, please utilize our services over the phone versus coming in.

Safety tips for people currently sheltering in place with their abuser.

– Be aware of exits from every room you enter (windows, doors) and try to avoid spaces with only one exit such as closets.
– Try to avoid rooms with items that could be used as weapons such as knives in the kitchen or tools in the garage.
– Don’t wear scarves or long necklaces that could potentially be used to strangle you.
– Seek social support.  Identify trusted friends, relatives or even online support groups where you can still connect virtually.  If you have a friend who may be experiencing abuse, be sure to reach out to them even more during this time.
-Program the number for Safe Haven’s hotline or your closest domestic violence center in your phone under another name.
– If physical violence is unavoidable, make yourself as small of a target as possible by rolling into a ball and cover your head and neck with your hands.

Keep in mind that every tip doesn’t work for everybody. If you or someone you know is being abused, call our 24/7 hotline at 218-728-6481.

Sanctuary for Families and National Domestic Violence Hotline have created some excellent online resources for safety planning during COVID-19.


Safe Haven
Resource Center: 218-623-1000
24/7 Crisis Line: 218-728-6481

MN Day One Crisis Hotline
Call: 866-223-1111
Text: 612-399-9995

National Domestic Violence Hotline

National Suicide Prevention Lifeline